• Where is my order sent from?
• All orders are sent from our HQ in London & despatched the same day (Mon-Fri) if in stock and ordered before 2pm UK time. That's just how we like to roll.
• Free delivery*
• Shipping to UK customers is always free, whilst *international riders benefit from low delivery costs with free shipping available - just visit the shopping bag page to see your delivery price & free ship threshold.
• 365 day returns
• Don't like the colour, size or shape? No problem, just send it back up to 365 days later. We include a return form and pre-printed address label inside every package, so returning an item for exchange or refund is as simple as indicating your request on the form and posting the item back to us.

Chrome started in Boulder, Colorado 14 years ago when a couple of guys needed bags and couldn't find anything that met their standards. So they got the toughest materials they could find, headed into their garage and started sewing. Before long, people were knocking on their door. Word was out that Chrome was making the best messenger bags around. What started out of necessity became a business with an ethic: build functional products that people can rely on and do it well.

Got an in depth product question, or want to ask something else related to this product? Whatever your question, simple post it here, and we'll answer you faster than a speeding bullet.