Read the latest Always Riding customer service reviews, powered by independent review website Trustpilot. All requests to review our service are sent post-sale, and simply ask our customers for their comments on the Always Riding experience, from order placed to delivery received and everything in between. We do not ask for a good or bad review, we simply ask for a review so as to see in which areas we can improve, and to provide new customers with the confidence to order with us.
Great prices, great communication.....5 stars.
I received my order really fast, and was notified immediately that there was a delay with it being sent ( of only 1 day ) They stock a good variety of brands at sometimes great prices, and i have already placed another order from them.read this review on Trustpilot >
review by craig stephens, 17 March 2014
great products. postage just a little slower than expected but good nonetheless.
great products. postage just a little slower than expected but good nonetheless.read this review on Trustpilot >
review by nolan noeng, 16 March 2014
No hesitation recommending these guys. Super quick turnaround on goods and always being kept informed of the progress and delivery times. I wish every online goods provider was this good.read this review on Trustpilot >
review by lee hibbert, 14 March 2014
My experience with Always Riding was great!
I found the exact bag that I was after for a better price! The shipping was so quick internationally and I was kept in the loop the whole time. I found them fantastic for an overseas siteread this review on Trustpilot >
review by Hannah Wright, 14 March 2014
日本からの利用です。初めての利用だったので不安もありましたが、対応早く、値段も安い。 日本では売っていないウェアが豊富なのでとても良い買い物ができました。read this review on Trustpilot >
review by TATSUO, 12 March 2014
Excelent quality, very good priceread this review on Trustpilot >
review by Marcus, 12 March 2014
Always Riding are to be commended for their high levels of customer service
The entire process from receipt of order through to despatch and delivery was a model of efficient friendly service. The way in which exchange of the 'Showers Pass' cyling pants due to a minor manufacturing defect, could not have been achieved any faster. Frequent email updates were greatly appreciated. Would have no hesitation in buying from this retailer again.read this review on Trustpilot >
review by Mike, 12 March 2014
Placed order and it was delivered on time. What more can I say
Ordered dzr shoes and they were delivered on the date promised. The shoes are awesome would recommend them to anyone planning on doing casual rides of up to about 20 miles where walking and maybe some chilling out in between biking. Shoes are a well made trainer and have a plastic shank under the front of your foot, this goes unnoticed after about a day when they have worn in. On the bike they do enough to help with pedalling as they keep your feet in a good position and you can concentrate on pedalling farther than your feet slipping around on the pedals. I'm terms of stiffness I would rate them a 3 out of 10, so not very stiff but a lot better than standard shoes. Overall great trainer/bike shoes.read this review on Trustpilot >
review by Paul, 11 March 2014
Quick shipping, reasonable prices.
I've only ordered once so far from Always Riding but I'm sure I'll buy from them again. They've got a good range of nice stuff, reasonably priced and if this one shopping experience is anything to go by, good to deal with.read this review on Trustpilot >
review by IanL, 11 March 2014
Great product range i.e. not available elsewhere. Quick postage too!
Really pleased - the jacket I wanted doesn't appear to be available anywhere else in UK, was on offer, and was posted very quickly and smartly. Top job!read this review on Trustpilot >
review by Luke Dessent, 11 March 2014
Question answered, order send quickly, perfect!
Question answered, order send quickly, perfect!read this review on Trustpilot >
review by Heer Biemans, 9 March 2014
Very fast delivery to Russia!
High quolity of goods and very fast delicery to Russia ( 2 weeks) - it's amazing delivery speed, because I always wait for month or 2 from other internet shops.read this review on Trustpilot >
review by Valery Matyukhin, Novosibirsk 8 March 2014
Super fast delivery
Really good delivery time especially as it was free. Will use again.+++read this review on Trustpilot >
review by John McGarvey, 7 March 2014
Great shirt again from Craft. Tight fitting, but not too retrictive and excellent quality. A staple for the warmer months to come.read this review on Trustpilot >
review by Stephen Preston, 7 March 2014
A company committed to personalizing a service to cyclists...
I looked for Craft 3D knee warmers all over the place and finally found them with Always Riding. I was a bit reluctant at first because they were "over the pond" and I didn't know about the shipping service… No problems at all. The knee warmers were here in about 8 days and included in the Royal Mail was return labels. Thanks for great, personable service.read this review on Trustpilot >
review by Paul Ruhling, 7 March 2014
Ordered two pairs of DZR shoes one for me, one for the missus. arrived as ordered and quickly too.read this review on Trustpilot >
review by Jan Szczygiel, 7 March 2014
Great products, Great service.
A real treasure trove of cycling paraphernalia which is a cut above the same-old same-old peddled by Evans, Cycle Surgery etc.read this review on Trustpilot >
review by Dan Gibbons, 6 March 2014
Great website, great product. Easily the promptest service I have experienced
Stumbled upon the website as I was looking for a specific pair of gloves, really impressed with the image and a lot of the products stocked - different from the norm and really high quality which stands out. Courier service seems to be getting better every day specially for those of us this far north but I have not seen a delivery this quick before. Incredible. I'll be back shopping here again soon..read this review on Trustpilot >
review by Gavin Robb, 5 March 2014
Fast, clean transaction!
Item arrived within a couple of days - would certainly recommend.read this review on Trustpilot >
review by existentialist, 4 March 2014
Hassle-free ordering and quick delivery over to Ireland, with the product arriving in perfect condition. Will definitely be back to shop again.read this review on Trustpilot >
review by Simon North, 3 March 2014
Quality merchandise supplied in a quality manner.
My items were supplied on time & when expected. The items themselves are of the expected quality.read this review on Trustpilot >
review by Ray Woods, 3 March 2014
very good store!
Correspondence was very polite and early. The action of e-mail was also quick, was safe, and came. I felt Gentlemanship. I would like to do some shopping, again.read this review on Trustpilot >
review by TOSHIYUKI TAKAGI, 1 March 2014
excellent service - fast shipping to the US
Found what I wanted at a great price and easy shipping to the USA. Came within 4 days!read this review on Trustpilot >
review by Mike Wood, 28 February 2014
Very quick delivery, reasonable price and nice quality musette bag. thanksread this review on Trustpilot >
review by Robert Billing, 28 February 2014
Excellent customer service and fast delivery
The customer services team were very helpful and responded to email questions quicklyread this review on Trustpilot >
review by James Pacey, 27 February 2014
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